About Us
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Our History
Every organization faces risk. The question isn’t whether to take risks; it’s which ones to embrace, which to mitigate, and which to avoid entirely. For three decades, our team has watched companies struggle with this challenge, overwhelmed by competing vendors, conflicting advice, and fragmented strategies that created more confusion than clarity. We knew there had to be a better way.
That conviction became Optimal Business Solutions: a firm built on a deceptively simple idea: quiet the noise. Rather than adding another voice to the chaos, Optimal serves as the “offensive coordinator” for organizational risk, bringing together the right experts at the right time under a unified strategy. This realization sparked the creation of a company structure that prioritizes relationships and strategic thinking over operational bureaucracy, with Optimal Risk Solutions (ORS) handling insurance placement as a wholly-owned subsidiary.
What sets us apart is how we “see” risk.
Our Optimal 5 risk framework focusing on the Human, Digital, Physical, Financial, and Compliance elements of risk, recognizes that these dimensions don’t exist in isolation. A cybersecurity breach isn’t just a technology problem; it’s a financial exposure, a compliance issue, and a human capital challenge all at once. By connecting these dots, we help leaders make decisions with full visibility into the trade-offs and opportunities.
This approach has already transformed how NAIA member institutions manage risk. As the association’s Official National Employee Benefits Partner, we developed THRIVE—a healthcare captive initiative that delivers enterprise-level solutions to institutions that were previously underserved and overcharged. It’s proof that innovative thinking and genuine partnership can solve problems others have ignored.
Today, Optimal leads a carefully curated network of specialists across cybersecurity, operational efficiency, and strategic advisory services. We don’t just identify risks; we orchestrate solutions and stay accountable for results. For leaders who are tired of managing a dozen vendors and still feeling exposed, we offer something different: a single trusted partner who sees the whole picture and helps you grow with confidence.
"Risk is not eliminated—it is optimized."
— Steve Nicholson, Founder
Our Mission & Vision
To quiet the noise
We give mid-market leaders a single source of truth for organizational risk—transforming chaos into clarity and paralysis into confident action. As a board-level advisory firm, we sit where strategy meets execution, helping organizations grow by optimizing the risks they navigate every day.
Our Core Values
Integration
One team. One framework. One source of truth.
We integrate expertise across Human, Digital, Physical, Financial, and Compliance risk to replace fragmented inputs with a clear, connected view leaders can act on.
Transparency
Clarity over complexity. Signal over noise.
Through real-time visibility, honest assessments, and direct communication, we give leaders a clear picture of what’s happening—without jargon or hidden agendas.
Accountability
We own outcomes—not just deliverables.
Optimal remains accountable for the overall risk posture, ensuring work leads to measurable improvement, not reports that sit on a shelf.
Client-Centricity
Your outcomes come first.
We align strategies to your risk profile, not our products. Success is measured by reduced risk, controlled costs, and confident decision-making.

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Strategic Partners
Assess
Comprehensive evaluation across all five Optimal 5 risk areas.
Plan
Board-ready strategy with prioritized, risk-adjusted roadmap.
Implement
Coordinated execution with Optimal as the single point of accountability.
Optimize
Continuous monitoring, validation, and year-over-year improvement.